Brian W. Petty
Anderson, IN | Open to Relocation | Download PDF
Career Summary
After 10+ years in hospitality management, I went back to school and earned my Bachelor’s in Information Systems Security, and I’m now looking to transition into the cybersecurity field. I’m currently completing my Masters in Cybersecurity Studies & I have earned my CompTIA Security+ and multiple AWS certifications.
Experience
IAM Engineer I Provision IAM - September 2022-Present - Cumberland, MD (Remote)
- Assisted in deployment and customization of IAM solutions for clients
- Modified resource connectors for custom connection
- Deployed, upgraded, and assisted with management of open-source software in an enterprise environment
Concentrix Senior Technical Advisor - June 2020-August 2021 - Daleville, IN
- Assigned to Tier 2 troubleshooting team, handing escalations and interfacing with engineering groups
- Functioned as team lead / Senior Advisor for all Tier 1 technicians overseeing mobile devices, desktop and laptop support, wireless devices, and multimedia devices, and served as a mentor to new technical support advisors
- Trained new staff in quickly & efficiently handling customer issues and complaints, using de-escalation and conflict resolution techniques
Continuum Senior Technical Advisor - June 2019-October 2019 - Anderson, IN
- Tier 1 technical support for mobile customers, as well as billing and account assistance, and customer service.
Certifications
- CompTIA Security+ CE
- AWS Solutions Architect Associate
- AWS Developer Associate
- AWS Certified Cloud Practitioner
Education
American Public University System - Charles Town, WV M.S. Cybersecurity Studies Expected Graduation: June 2024
American Public University System - Charles Town, WV B.S. Information Systems Security, Cum Laude Graduated June, 2020
Computer Languages and Tools
- Languages: Python, HTML (less proficient, but knowledgeable in C#, Swift, Go, JavaScript)
- Linux: Debian, RHEL, and Arch-based distributions
- Windows: Server and Workstation editions, Group Policies, and Windows Subsystem for Linux, Sysinternals, PowerShell, Windows Subsystem for Linux, WMIC, Firewall, and Registry
- Kali, Parrot, and BlackArch: bash, Wireshark, nmap, Metasploit, DirBuster, exploitdb, BurpSuite, midPoint